FAQ
How does CIMAS complete the care pathway between Custody Suite and Healthcare?
The CIMAS online and mobile application enables effective and efficient communication between custody staff and clinicians. Designed to improve detainee care by integrating police requests with immediate access to healthcare professionals.
How accurate is the performance data?
CIMAS allows custody staff and their contract managers the accurate ability to measure time performance of healthcare providers and associated staff.
Reporting on activity by user, location displaying relevant SLAs, contributing to the golden 60min key performance indicator.
How does CIMAS expedite criminal justice?
CIMAS will task the relevant healthcare professional, including traditional health and Liaison & Diversion, and the functionality will monitor their arrival at the custody suite.
Supporting custody sergeant by easily and quickly requesting a detainee to be seen. This in turn allows police staff to continue their criminal justice processes.
Will CIMAS improve Patient Care?
An accurate triage tool enabling custody staff to accurately task healthcare professionals to ensure the right detainee with the most needs is seen first.
Completing the care pathway between custody suite and healthcare providers that positively contributes to a complete patient focused outcome.
Can our care pathway Workload Management be automated?
CIMAS Enables custody staff to manage their detainee’s health care needs through a single point of contact with the added benefit of a fall back call centre if systems fail.
CIMAS will give an overall view of the services workload from the command centre supporting the service in relocating practitioners based on immediate demand and need.
How much does CIMAS Cost?
Please contact a member of the CIMAS / JWPM Consulting team who can help advise completing the care pathway between custody suite and healthcare providers using the CIMAS application. We will can work together to determine and implement a viable solution.
Any other questions?
We invite you to ask any questions either through our social media channels or directly or request a demonstration of the application for usability testing.
Please contact us directly using our Contact Page.